Family tell of 'nightmare' after gran goes missing in Mexico
Julia Howard, 77, was on holiday with her son and daughter when she disappeared after going to fetch a sun hat from her hotel room.
The widow had jetted into the luxury Cancun resort on Monday night for a two-week break and vanished just 12 hours after landing.
Last night Julia's grand-daughter Gill Greaves described the family's ordeal as "a nightmare".
Gill, 33, from Kirknewton, West Lothian, said: "I am at a loss as to how I can help my family over there when I am back here.
"It's a nightmare. My parents are frantic. I searched on the internet for all the relevant details for the British Embassy and Consul and passed them on to my dad.
"There has been a big search going on. My parents are devastated.
"They have searched everywhere and just want to find her and know she's safe and well."
Last night a Foreign Office spokesman confirmed they had received a report that the grandmother had gone missing.
He added: "We are aware of the situation and have been in contact with the family."