Citizens Advice

The main problem with prepayment is when you run out of credit, your supply cuts out

Here's how to get out of a prepayment meter contract - Martyn James

Smart metres have become a familiar sight in many homes

Citizens Advice call for ban on forced switch to prepaid meters

Several UK parcel firms are underperforming in the UK, including Amazon.

Evri named UK’s worst delivery service in Citizens Advice league table

The Financial Conduct Authority has found that 7.8 million people in the UK are finding it a 'heavy burden' to keep up with their bills (file image). Picture: Getty Images/iStockphoto.

Cost of living: rays of financial help despite stormclouds of household bills

A leading campaign group have said the price of a pint would need to rise to 15 or 20 pounds to cover soaring pub costs

Thousands of pubs could close because not 'viable' to charge £20 a pint

Some people face the prospect of freezing or starving this winter amid the cost-of-living crisis, a charity has warned.

People face freezing or starving this winter, charity warns

There are calls for both the UK and Scottish Governments to act while households and businesses face “immense pressure” (Photo by DANIEL LEAL/AFP via Getty Images).

'Catastrophe on vast scale' if no action taken on inflation rate increase

One in seven people could be paying a "loyalty penalty" for products such as mortgages and mobile and broadband packages, according to Citizens Advice.

Squeezed households paying loyalty penalty for key services, charity warns

NatWest chief executive Alison Rose: 'We know that continued increases in the cost of living are impacting people, families and businesses across the UK.' Picture: Nick Ansell/PA Wire

NatWest boosts investor payouts but pledges support for cash-strapped customers

'It's clear that consumers now expect to be able to pay via buy now, pay later plans,' says the lender. Picture: contributed.

Virgin Money launching 'buy now, pay later' product, citing growing demand

A quarter of people have experienced problems raising a complain over a parcel delivery

Quarter of people have problems raising complaints over parcel deliveries

The Ofgem sign on the regulator's office in central London, as household energy bills are likely to increase by around £2.7 billion to cover the costs of the 28 energy suppliers that have gone bust in the past year. Picture: Yui Mok/PA Wire

Energy supplier collapses likely to cost around £2.7bn, report finds

Citizens Advice Scotland have warned of a council tax debt “explosion” this year.

Citizens Advice Scotland warn of council tax debt 'explosion' this year

Since last month, Scotland has seen a rise of 16% in people seeking immigration help.

Scotland sees rise in people seeking immigration help

Debt problems were common in Citizens Advice Bureaux.

Debt and food bank queries on rise before pandemic hit

Over 2 million UK households are in debt over energy bills - but support is avai...

Under the government’s rules, you can inherit a proportion of the additional state pension your spouse had built up while they were alive. Photo by Stefan Wermuth - WPA Pool/Getty Images

The changing rules on what you can expect to receive in spouse’s state pension -...

Strangers can park on your driveway and there’s almost nothing you can do about ...

This is the financial help available if you are facing redundancy

Energy suppliers must offer emergency help to customers who can’t pay their bill...

Renewing car or home insurance policies can cost more than expected at times, especially when prices increase over time (Photo: Shutterstock)

You could soon be protected against price hikes when renewing insurance

Citizens Advice Scotland has helped more than 90,000 people since lockdown

CAS help almost 100,000 Scots during lockdown

The coronavirus pandemic is said to be creating a strain on many relationships, with a rise in internet searches surrounding divorce proceedings, according to Citizens Advice (Photo: Shutterstock)

Online searches for ‘how to get a divorce’ are soaring - here’s why

Out of the six million struggling with debts due to lockdown, one in 10 have found themselves in a position where they are unable to afford food. (Shutterstock)

6 million people in the UK can’t pay their bills due to the pandemic - here's ho...

Netflix users are being warned about a scam that's circulating.

Netflix scam email: how to spot the hoax subscription message

Upper Crust owner SSP is among those to announce cuts.

Demand for redundancy advice soaring as more firms announce cuts

How to complain about hidden energy savings

Have you seen any of these scams making the rounds? (Photo: Shutterstock)

These are the coronavirus scams you need to know about - and how to spot them

The Scotsman Top Stories

Humza Yousaf speaks after being elected as new SNP party leader

Humza Yousaf faces ‘full in-tray’ as half of Scots think country on wrong path

Humza Yousaf pictured after being elected as the new SNP party leader (Picture: Jeff J Mitchell/Getty Images)

Why unionists should not celebrate Yousaf's election as SNP leader

Hoy in the Orkney Isles. A petition has been launched on the island against plans by RSPB Scotland to cut its ranger position from a full-time to part-time position. PIC: Peter Stenzel/Flickr/CC.

Island sorely ruffled by RSPB Scotland plans to cut warden's job