Ofgem

Smart meter complaints are the second biggest area of complaint after billing disputes (Picture: stock.adobe.com)

The main energy complaints... and how to beat them - Martyn James

Fuel poverty in energy-rich Scotland is simply absurd Kenny MacAskill

Eleni Diamantopoulou of Womble Bond Dickinson. Image: Mark Savage

Ad Feature Energy Act significant milestone for development of the market

Doreen Thompson adjusts her thermostat at her home as she limits her use of heating to keep up with her increasing energy bills, at her home in south London.

Ofgem chief’s warning energy bills could be ‘even higher’ this winter

It’s not time to turn on the heating yet – but when it is energy bills will go up (Picture: SkyLine - stock.adobe.com)

Got an energy problem? Then let’s get it sorted - Martyn James

Local people will benefit directly from SSEN Transmission's first ever community benefit fund. (Pic:Stuart Nicol Photography)

Local support for SSEN Transmission's first ever community benefit fund

We need a social tariff for energy, lives depend on it Kenny MacAskill

The average energy bill will drop to below £2,000 from October. Image: Peter Byrne/Press Association.

Why homeowners may not be any better off despite energy price cap cut

Millions are set to see a rise in energy prices this winter, comapred to last

Energy bills set to rise for millions this winter despite price fall

Ofgem has announced when it will reveal the new energy price cap

Revealed: Day you will learn whether energy bills will go up or down

Here are eight important money changes coming in August 2023.

8 money changes coming in August 2023 including Ofgem price cap

Vast energy company profits amid cost-of-living crisis cannot be justified Scotsman comment

Centrica, British Gas' owner, reported profits of £969m for the first six months of 2023. Credit: Getty/Adobe/Mark Hall

British Gas report ‘obscene’ profits as household energy bills continue to soar

July money changes you need to be aware of - including energy bills and cost of living payment

Key money changes in July you need to be aware of

It is claimed Scotland will be in the top ten global offshore wind markets with up to 42GW deliverable before 2035

National Grid and Ofgem accused of being biggest barrier to renewable energy

SSE – which is led by CEO Alistair Phillips-Davies (pictured) – had its fine reduced for settling the investigation early. Picture: contributed.

Perth-headquartered energy giant SSE fined £9.8m by Ofgem for overcharging

A smart meter displaying electricity usage is seen in a domestic property in south London. Photo for illustrative purposes.

Octopus relaunches popular tariff that could help save energy cash

People in England, Scotland and Wales are set to see a significant drop in their energy bills in July after Ofgem slashed the energy price cap.

Ofgem energy price cap cut - exact date bills will drop

Martin Lewis has issued an important warning about energy prices. The consumer champion claims despite record-high energy costs being forecast to fall this summer, households aren’t set to feel “any real benefit”.

Martin Lewis’s ‘monumental’ warning on energy prices and bills

Energy bills will finally start falling this summer, experts are predicting.

Energy bills finally set to start falling - what you need to know

The FSB said that downscaled government support means that small firms that signed up to fixed tariffs in 2022 will see their bills revert back to last year’s peak levels.

FSB makes urgent call on energy bills as thousands of firms face closure

Prepayment meters mean energy customers are cut off if they cannot afford to pay (Picture: Christopher Furlong/Getty Images)

New code of practice for energy suppliers is not enough

Campaigners have hit out at tougher rules over which homes can be forced to have a prepayment energy meter fitted amid the cost of living crisis.

Fury as energy prepayment meter force-fittings given green light again

Business Secretary Grant Shapps has demanded that energy suppliers stop forcing financially stretched households to switch to prepayment meters. Mr Shapps has also vowed to name and shame the worst offenders. Issue date: Sunday January 22, 2023.

Forced installation of prepayment meters to be banned in homes of over-85s

Ofgem’s new rules ban energy supplies from forcibly installing pre-payment meters into the homes of some customers

Energy firms banned from installing forced metres to over 85’s

SNP say rising energy bills show Scotland 'paying price for Westminster failure'

Prepayent meter

Ofgem orders energy firms to pay compensation over prepayment metres

Energy secretary Grant Shapps is set to appear on the Martin Lewis Money Show

Energy secretary Grant Shapps to appear on the Martin Lewis Money Show

Energy bills warning as households set to pay £3,000 on average from April

Energy firms set to warn customers of bill increase from April

Martin Lewis predicts Rishi Sunak will cancel April’s energy price increase

Martin Lewis predicts Rishi Sunak will cancel energy bill increase

The average household energy bill is expected to rise despite Ofgem cutting its price cap. Picture: PA

Ofgem lowers energy price cap - but average household bills expected to rise

Ofgem announced the details on Monday.

Ofgem sets new price cap of £3,280

Energy bills are set to rise by 20% later this year despite fall in price cap

Energy bills to rise by 20% later this year despite fall in price cap

People across Britain are set to see the cost of each unit of electricity and gas they use soar from the beginning of April, the final forecast from energy consultancy Cornwall Insight has said.

Household energy bills set to soar despite £1,000 drop in price cap

Full-year profits at Centrica hit £3.3bn for 2022, more than triple the £948m it made the year before.

British Gas owner Centrica announces record profits

The main problem with prepayment is when you run out of credit, your supply cuts out

Here's how to get out of a prepayment meter contract - Martyn James

Energy regulator Ofgem has advised energy companies to suspend forced prepayment meter installations.

Ofgem tells energy companies to suspend prepayment meter installations

The rules for Universal Credit are due to change in February.

Six major money changes coming in February

Many people who struggle to pay energy bills are forced to switch to pre-payment meters (Picture: Susannah Ireland/AFP via Getty Images)

'Self-disconnection' from energy supplies is a cruel euphemism – Kenny MacAskill

Chaidh còig phròiseactan a cheadachadh gu lèir

Dh’fhaodar saoghal ùr a thighinn leis a’ chabal mara

Consumers are being urged to watch out for energy-draining ‘vampire’ appliances this Halloween

Watch out for energy-draining ‘vampire’ appliances this Halloween

Octopus Energy announces Bulb takeover: Everything you need to know

Brian Sloan, chief executive, Age Scotland.

Older people frightened to heat their homes need help - Brian Sloan

Nearly half of households say their energy bill will be their biggest outgoing i...

A line of pylons silhouetted against a fiery sky on a cold winters evening over Leeds

Three-hour long planned blackouts could hit UK this winter

Does Liz Truss have what it takes to be Prime Minister? (Picture: Oli Scarff/AFP via Getty Images)

Truss's tax U-turn betrays lack of judgment in more ways than one – Scotsman

Britain could face a gas shortage in the winter, Ofgem has admitted.

Significant risk' of gas shortage in UK this winter, Ofgem warns

Properties not connected to the gas grid are not covered by the new price cap (Picture: Jeff J Mitchell/Getty Images)

Off-grid homes still desperately need help with energy bills – Kenny MacAskill

Prime Minister Liz Truss. Picture: PA

Truss plans ‘skew support’ to richest households, warns think-tank

Energy Price Guarantee ‘softens the blow’ of rising EV charging costs

Martin Lewis shared the handy tip

Energy bills calculator: Handy tip on how to calculate new energy cost

Liz Truss today announced a price cap on energy bills

What does the energy bills cap mean for me?

Installing a smart meter will help ensure your bills are accurate

Smart Money: Is it worth trying to fix my energy deal as prices keep going up? -...

The founder of gas and electricity supplier Ovo Energy has outlined proposals calling on the Government to provide help with bills which would offer the most support to the poorest families.

Ovo founder unveils energy crisis plan and calls for urgent action

Many people will face a struggle to keep warm this winter (Picture: Peter Byrne/PA Wire)

UK faces a humanitarian disaster as energy becomes a luxury

Martin Lewis appearing on the BBC1 current affairs programme, The Andrew Marr show.

Martin Lewis warns Brits will pay £273 on energy bills before they use any fuel

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Scotland has failed to meet its latest target for reductions in greenhouse gas emissions, the latest official figures show. Picture: John Giles/PA Wire

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